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The issue inbox is where you review the catalog issues Atlios found in the latest scans. Use it to decide what needs a fix, what needs manual review, and what can be suppressed as an intentional exception.

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What you see

The inbox shows active issues by default. Each row includes the affected product, the issue summary, rule, status, severity, and when Atlios last detected it. Issues from Google Merchant Center appear here too, prefixed GMC:. Account-level GMC warnings show as a banner above the list. The summary at the top highlights:
  • Active issues.
  • Critical issues.
  • High-severity issues.
  • Issues resolved in the last 7 days.
You can also open scan settings, export issues, and open the suppression list from the inbox controls.

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Find the right issues

Use the inbox controls to narrow the list:
  • Search by product title, rule name, or issue message.
  • Status to show open, verifying, resolved, or suppressed issues.
  • Sort to order by severity or last seen date.
  • Severity to focus on critical and high-severity work first.
  • Rule to review one type of issue at a time.
  • Source to focus on issues from your scan or from Google Merchant Center. An issue flagged by both shows a badge for each and appears once.
  • Group by to organize the list by severity, rule, product, or entity type.
For routine reviews, start with active critical and high-severity issues. Then move into medium and low-severity batches.

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Open an issue

Open an issue to see:
  • The affected product or variant.
  • Why Atlios flagged it.
  • Which sources flagged it. When more than one source flagged the same field, a Flagged by section lists each source, with a link to open the issue in Google Merchant Center where relevant.
  • A Google-confirmed indicator when Google Merchant Center is one of the sources, so you know the problem also affects your Google listings.
  • The most useful details for that check.
  • Any available fix action.
  • Suppression options.
  • Recent activity, such as fixes, suppressions, or reopens.
Some issues also show extra context, such as duplicate products or variants, off-spec images, or tag patterns that may explain the issue.

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Work through issues

1

Start with the highest impact issues

Use severity and rule filters to focus the inbox.
2

Open the issue

Read the issue message, affected product, and details.
3

Choose an action

Apply a supported fix, review a proposed fix, enter a required value, open the product for manual editing, or suppress a valid exception.
4

Let Atlios confirm

After fixes or Shopify edits, Atlios re-checks the affected products automatically and resolves issues that no longer apply.

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Available actions

Each issue can show different actions depending on the issue type and status.
Use this when Atlios can prepare a safe change. Some fixes can start directly, while others require review before applying.
Use this when Atlios needs a value from you, such as SKU, barcode, or price.
Use this for image template mismatch issues that need generated image review before publishing.
Use suppression when the catalog state is intentional and should not keep appearing as active work.
Use this when the issue is inspect-only or needs a manual Shopify edit.

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Bulk actions

Use bulk actions when several selected issues can be handled the same way. Atlios shows which issues were started and which ones need individual review.
Some issues cannot be fixed in bulk because they require a decision, a custom value, or manual review in Shopify.
Bulk actions can exclude selected issues that are already verifying, resolved, suppressed, inspect-only, manual-input only, or review-required. For a focused walkthrough, see Use bulk issue actions.