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The Google Merchant Center (GMC) integration pulls product disapprovals and account warnings from Google into Atlios. They appear in the same issue inbox as your Shopify scan findings, so one place covers both catalog quality and ad eligibility. Disapprovals cost ad eligibility and Free Listings reach. Surfacing them next to your catalog work means a team can clear them in the same review cycle.

What it does

You connect one Merchant Center account to a store. Atlios then checks Google regularly and brings back three things:
  • Product status summary: how many products are approved, pending, and disapproved, shown on the Google Merchant Center card.
  • Account warnings: suspensions and warnings that affect the whole account.
  • Product disapprovals: the specific products Google rejected, with the reason for each.
Atlios never changes anything in Google. For a few issue types, it can update the matching field in Shopify so Google re-reviews the product. See supported checks for which GMC issues you can fix this way.

How GMC issues appear

GMC issues use the same inbox as Shopify scans. You can tell them apart by the rule name (every GMC rule is prefixed GMC:) and by filtering the Rule control.
  • Product issues group under their Shopify product, alongside any Shopify scan issues for the same product.
  • Account issues show as a banner on the store home and at the top of the issue inbox. A suspension shows in red; other warnings show in amber. The only action is Open in GMC.
  • Unlinked products is a separate group for GMC issues Atlios could not match to a Shopify product. These only offer Open in GMC.
Open a GMC issue to see what Google reported: the issue code, the affected attribute, affected countries, reporting contexts, and Google’s status. A Learn more link opens Google’s own help page for that issue.

Fixing GMC issues

A few GMC issues have a guided fix in Atlios: missing GTIN, missing MPN, missing brand, and description too short. For everything else, use Open in GMC and resolve the issue in Google.
When you fix a GMC issue, Atlios updates the matching field in Shopify and the issue moves to a Verifying state. It stays there until the next sync confirms Google cleared the disapproval. It does not clear right away, because Google needs to re-review the product first.
Once Google stops reporting an issue, Atlios resolves it for you on the next sync.

How often it syncs

Atlios checks Google every 4 hours for each connected store. To pull the latest status sooner, choose Sync now on the Google Merchant Center card. After a manual sync, wait a few seconds before you can run another. The card shows when the last sync ran, and flags the connection as stale if it has been more than 24 hours.

Reporting contexts

Google reports product status per reporting context: Shopping Ads, Free Listings, Local Inventory Ads, and Free Local Listings. The status summary on the card uses Shopping Ads when available, then falls back to Free Listings.

Get started

Connect Google Merchant Center

Link a Merchant Center account to a store.