Billing and credits

Atlios uses a plan for your overall limits and features, plus credits for the work that runs AI, such as fixes and image generation. You manage all of this from Settings > Billing.

​

Plans

Your plan sets how many products you can track, how many credits you get each month, and which features are available. The billing page shows the available plans side by side so you can compare them. Every paid plan includes one store. You can connect more, and each extra store is added to your monthly bill as a per-store add-on. The price per extra store is shown on the billing page before you connect one. From the billing page you can:

• Start a free trial when you are on the free plan.
• Upgrade to a higher plan or downgrade to a lower one.
• Manage billing to open the secure billing portal, where you can update your card and view invoices.
• Reactivate a subscription that was canceled or past due.

Your current plan shows a Current plan badge, and the page shows when your subscription renews or, if you have canceled, when it ends.

​

Free trial

New paid plans start with a free trial. During the trial:

• The sidebar shows how many days are left.
• The billing page shows a banner with the days remaining and confirms your card is not charged until the trial ends.

You can cancel any time before the trial ends. When the trial ends, your subscription begins on the plan you chose.

​

Credits

Credits pay for the work that uses AI. You spend credits when you apply AI fixes, generate images, and approve changes the catalog agent prepares:

• 1 fix = 1 credit
• Image generation: 6 to 10 credits per image, by output size
• 1 credit per change the agent stages for your approval
• Product video: 40 to 70 credits per clip, by clip length

Product video is a premium feature. A short clip costs much more to make than an image, so it uses a larger number of credits. The cost depends on the clip length, is always shown before you start, and is only charged if the video is created. Refining costs more than creating, because a refine makes a new video from the old one and is billed for both the video it reads and the video it writes. The exact cost is shown before you start, and nothing is charged if it fails. Your previous video is kept, so undoing a refine is free. Larger images cost more credits because they cost more to generate. The size is set by the output dimensions on the image template, and the template editor shows the exact cost before you save: Each paid plan includes a pool of credits that refreshes each billing period. During a trial the pool is a smaller one-time starter grant. The billing page shows a large remaining number, how many credits you have used of the included amount, and when the pool resets. A progress bar turns amber and then red as you get close to using all of your included credits. Inline credit indicators also appear near AI actions and on store views, so you can see your balance before you start work that uses credits.

​

What is included, not charged

Finding problems never costs credits. Checks and audits that only detect and flag issues are included in your plan. You are charged only when you apply a fix or generate an image. This includes the image subject-position audit, which looks at where the product sits in each catalog image and flags shots whose subject is off from your template’s set position. The check itself is included: a subject-position read costs Atlios roughly $0.0004 per image and is absorbed in your plan, so a one-time sweep of a 5,000-image catalog is about$2 to Atlios and $0 to you. Credits apply only when you apply the “Apply template” fix to reposition a flagged image, at the usual image-generation rate above.

​

Buy more credits

If you need more credits than your plan includes, use Buy credits to purchase a one-time pack. Choose a preset amount or enter your own, from $10 up to$10,000. Credits cost $0.04 each and never expire.

​

When you run out

If you run out of credits, Atlios tells you what to do based on your plan:

• On the free plan, you are prompted to choose a paid plan to unlock a monthly credit pool.
• On a paid plan, you buy a credit pack to keep going.

Work already running stops cleanly at a zero balance. Anything it had already produced is kept for you to review, and nothing is charged past your balance. Some features are only on paid plans. When you reach a feature that your plan does not include, Atlios explains which plan unlocks it and links you to billing.

​

Usage this period

The billing page shows your usage against your plan limits:

• Stores: connected stores, and how many your base plan price covers. On a paid plan you can go past that number; the extra stores are billed as add-ons.
• Products: tracked products compared to your plan’s limit.

A Recent activity section lists your latest credit activity, such as fixes, image generation, your monthly credit grant, and any credit purchases.