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Atlios uses a plan for your overall limits and features, plus credits for the work that runs AI, such as fixes and image generation. You manage all of this from Settings > Billing.
Plan changes, the billing portal, and buying credits are available to the organization owner. Other members see these options as owner only.

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Plans

Your plan sets how many stores and products you can track, how many credits you get each month, and which features are available. The billing page shows the available plans side by side so you can compare them. From the billing page you can:
  • Start a free trial when you are on the free plan.
  • Upgrade to a higher plan or downgrade to a lower one.
  • Manage billing to open the secure billing portal, where you can update your card and view invoices.
  • Reactivate a subscription that was canceled or past due.
Your current plan shows a Current plan badge, and the page shows when your subscription renews or, if you have canceled, when it ends.

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Free trial

New paid plans start with a free trial. During the trial:
  • The sidebar shows how many days are left.
  • The billing page shows a banner with the days remaining and confirms your card is not charged until the trial ends.
You can cancel any time before the trial ends. When the trial ends, your subscription begins on the plan you chose.

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Credits

Credits pay for the work that uses AI. You spend credits when you apply AI fixes, generate images, and approve changes the catalog agent prepares:
  • 1 fix = 1 credit
  • Image generation: 4 to 7 credits per image, by output size
  • 1 credit per change the agent stages for your approval
  • Product video: a premium amount per clip, shown before you create it
Product video is a premium feature. Because a short clip costs much more to make than an image, it uses a larger number of credits, always shown before you start and only charged if the video is created. Refining a video costs the same as creating one, because it makes a new video rather than editing the old one. The exact cost is shown before you start, and nothing is charged if it fails. Your previous video is kept, so undoing a refine is free. Larger images cost more credits because they cost more to generate. The size is set by the output dimensions on the image template, and the template editor shows the exact cost before you save: Your plan includes a pool of credits that refreshes each billing period. The billing page shows a large remaining number, how many credits you have used of the included amount, and when the pool resets. A progress bar turns amber and then red as you get close to using all of your included credits. Inline credit indicators also appear near AI actions and on store views, so you can see your balance before you start work that uses credits.
New organizations on the free plan get a one-time grant of 25 welcome credits after their first scan finishes, so you can try applying fixes and generating images before choosing a paid plan. Welcome credits do not expire at the end of a period.

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What is included, not charged

Finding problems never costs credits. Scans, checks, and audits that only detect and flag issues are included in your plan. You are charged only when you apply a fix or generate an image. This includes the image subject-position audit, which looks at where the product sits in each catalog image and flags shots whose subject is off from your template’s set position. The check itself is included: a subject-position read costs Atlios roughly 0.0004perimageandisabsorbedinyourplan,soaone−timesweepofa5,000−imagecatalogisabout0.0004 per image and is absorbed in your plan, so a one-time sweep of a 5,000-image catalog is about 2 to Atlios and $0 to you. Credits apply only when you apply the “Apply template” fix to reposition a flagged image, at the usual image-generation rate above.

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Buy more credits

If you need more credits than your plan includes, use Buy credits to purchase a one-time pack. Choose a preset amount or enter your own, from 10upto10 up to 10,000. Credits cost $0.04 each and never expire.
Credits are prepaid. Nothing is ever charged to your card beyond your plan price and the packs you buy, so a busy month can never produce a surprise invoice.

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When you run out

If you run out of credits, Atlios tells you what to do based on your plan:
  • On the free plan, you are prompted to choose a paid plan to unlock a monthly credit pool.
  • On a paid plan, you buy a credit pack to keep going.
Work already running stops cleanly at a zero balance. Anything it had already produced is kept for you to review, and nothing is charged past your balance. Some features are only on paid plans. When you reach a feature that your plan does not include, Atlios explains which plan unlocks it and links you to billing.

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Usage this period

The billing page shows your usage against your plan limits:
  • Stores: connected stores compared to your plan’s limit.
  • Products: tracked products compared to your plan’s limit.
  • Scans today: scans run today compared to the daily limit per store.
A Recent activity section lists your latest credit activity, such as fixes, image generation, your monthly credit grant, and any credit purchases.