Skip to main content
Atlios uses a plan for your overall limits and features, plus credits for the work that runs AI, such as fixes and image generation. You manage all of this from Settings > Billing.
Plan changes, the billing portal, buying credits, and pay-as-you-go are available to the organization owner. Other members see these options as owner only.

​
Plans

Your plan sets how many stores and products you can track, how many credits you get each month, and which features are available. The billing page shows the available plans side by side so you can compare them. From the billing page you can:
  • Start a free trial when you are on the free plan.
  • Upgrade to a higher plan or downgrade to a lower one.
  • Manage billing to open the secure billing portal, where you can update your card and view invoices.
  • Reactivate a subscription that was canceled or past due.
Your current plan shows a Current plan badge, and the page shows when your subscription renews or, if you have canceled, when it ends.

​
Free trial

New paid plans start with a free trial. During the trial:
  • The sidebar shows how many days are left.
  • The billing page shows a banner with the days remaining and confirms your card is not charged until the trial ends.
You can cancel any time before the trial ends. When the trial ends, your subscription begins on the plan you chose.

​
Credits

Credits pay for the work that uses AI. You spend credits when you apply AI fixes and when you generate images:
  • 1 fix = 1 credit
  • Image generation: 4 to 7 credits per image, by output size
Larger images cost more credits because they cost more to generate. The size is set by the output dimensions on the image template, and the template editor shows the exact cost before you save:
Output size (longest side)Credits per image
Up to 1024 px4 credits
1025 to 2048 px5 credits
Larger than 2048 px7 credits
Your plan includes a pool of credits that refreshes each billing period. The billing page shows a large remaining number, how many credits you have used of the included amount, and when the pool resets. A progress bar turns amber and then red as you get close to using all of your included credits. Inline credit indicators also appear near AI actions and on store views, so you can see your balance before you start work that uses credits.

​
Buy more credits

If you need more credits than your plan includes, you have two options.
Use Buy credits to purchase a one-time pack. Choose a preset amount or enter your own, from 10upto10 up to 2,000. Credits cost $0.04 each and never expire.
If you turn pay-as-you-go off partway through a period, charges you already ran up still apply.

​
When you run out

If you run out of credits, Atlios tells you what to do based on your plan:
  • On the free plan, you are prompted to choose a paid plan to unlock a monthly credit pool.
  • On a paid plan, you can enable pay-as-you-go or buy a credit pack to keep going.
  • If you turned pay-as-you-go off earlier in the period, you can re-enable it.
  • If you reach your monthly pay-as-you-go cap, you can upgrade your plan to raise the cap or wait for the next period.
Some features are only on paid plans. When you reach a feature that your plan does not include, Atlios explains which plan unlocks it and links you to billing.

​
Usage this period

The billing page shows your usage against your plan limits:
  • Stores: connected stores compared to your plan’s limit.
  • Products: tracked products compared to your plan’s limit.
  • Scans today: scans run today compared to the daily limit per store.
A Recent activity section lists your latest credit activity, such as fixes, image generation, your monthly credit grant, and any credit purchases.