Statuses
Open
Open
Atlios is seeing the issue and it still needs review or action. This is the
starting state for any issue a scan or Google Merchant Center surfaces.
Verifying
Verifying
A fix, image workflow, or manual action has started, and Atlios is waiting
for confirmation. Product and variant issues usually resolve after the
Shopify update succeeds. Cross-catalog issues, and issues that Google needs
to re-review, stay verifying until the next scan or sync confirms the
condition is gone.
Resolved
Resolved
Atlios no longer sees the issue, or an approved fix landed successfully.
Suppressed
Suppressed
Your team marked the issue as an intentional exception. Suppressed issues
are kept for history, but they are not treated as active work.
How issues move
Most issues follow this path:1
Open
Atlios finds the issue during a scan or sync.
2
Action starts
You apply a supported fix, start a workflow, edit the product, or suppress
the issue.
3
Verifying
Atlios waits for the fix, workflow, or next scan to confirm the issue is
gone.
4
Resolved
A scan or action confirms the issue no longer needs active attention.
Verification stages
Open an issue and the activity section shows how far the change has travelled:- Action started and Verifying: the fix or workflow ran, and Atlios is waiting for confirmation.
- Fixed, Cleared in Shopify, or Google accepted it again: how the issue closed. Atlios only says it fixed something when the fix came from Atlios. A clear on Google’s side or in Shopify is labelled as such, with the date Atlios observed it.
- Live page: whether your storefront is showing the value. This row is the current state with the date of the last check, not a milestone, so it can move backwards if a later check cannot confirm the value.
Live page checks cover the meta title and meta description only, so the row
appears on those issues and not on others. You can always see a product’s live
page status on its Search performance section. Google re-checks updated
items on its own schedule.