> ## Documentation Index
> Fetch the complete documentation index at: https://docs.atlios.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Issue inbox

> How to review, filter, and act on issues in Atlios.

The issue inbox is where you review the catalog issues Atlios found in the
latest scans.

Use it to decide what needs a fix, what needs manual review, and what can be
suppressed as an intentional exception.

## What you see

The inbox shows active issues by default. Each row includes the affected
product, the issue summary, rule, status, severity, and when Atlios last
detected it.

Issues from [Google Merchant Center](/product/google-merchant-center) appear here
too, prefixed `GMC:`. Account-level GMC warnings show as a banner above the list.

The summary at the top highlights:

* Active issues.
* Critical issues.
* High-severity issues.
* Issues resolved in the last 7 days.

You can also open scan settings, export issues, and open the suppression list
from the inbox controls.

## Find the right issues

Use the inbox controls to narrow the list:

* **Search** by product title, rule name, or issue message.
* **Status** to show open, verifying, resolved, or suppressed issues.
* **Sort** to order by severity or last seen date.
* **Severity** to focus on critical and high-severity work first.
* **Rule** to review one type of issue at a time.
* **Source** to focus on issues from your scan or from Google Merchant Center.
  An issue flagged by both shows a badge for each and appears once.
* **Group by** to organize the list by severity, rule, product, or entity type.

<Tip>
  For routine reviews, start with active critical and high-severity issues. Then
  move into medium and low-severity batches.
</Tip>

## Open an issue

Open an issue to see:

* The affected product or variant.
* Why Atlios flagged it.
* Which sources flagged it. When more than one source flagged the same field, a
  **Flagged by** section lists each source, with a link to open the issue in
  Google Merchant Center where relevant.
* A **Google-confirmed** indicator when Google Merchant Center is one of the
  sources, so you know the problem also affects your Google listings.
* The most useful details for that check.
* Any available fix action.
* Suppression options.
* Recent activity, such as fixes, suppressions, or reopens.

Some issues also show extra context, such as duplicate products or variants,
off-spec images, or tag patterns that may explain the issue.

## Work through issues

<Steps>
  <Step title="Start with the highest impact issues">
    Use severity and rule filters to focus the inbox.
  </Step>

  <Step title="Open the issue">
    Read the issue message, affected product, and details.
  </Step>

  <Step title="Choose an action">
    Apply a supported fix, review a proposed fix, enter a required value, open
    the product for manual editing, or suppress a valid exception.
  </Step>

  <Step title="Let Atlios confirm">
    After fixes or Shopify edits, Atlios re-checks the affected products
    automatically and resolves issues that no longer apply.
  </Step>
</Steps>

## Available actions

Each issue can show different actions depending on the issue type and status.

<AccordionGroup>
  <Accordion title="Apply or review a fix">
    Use this when Atlios can prepare a safe change. Some fixes can start
    directly, while others require review before applying.
  </Accordion>

  <Accordion title="Enter a value">
    Use this when Atlios needs a value from you, such as SKU, barcode, or price.
  </Accordion>

  <Accordion title="Open an image workflow">
    Use this for image template mismatch issues that need generated image review
    before publishing.
  </Accordion>

  <Accordion title="Suppress an exception">
    Use suppression when the catalog state is intentional and should not keep
    appearing as active work.
  </Accordion>

  <Accordion title="Open product">
    Use this when the issue is inspect-only or needs a manual Shopify edit.
  </Accordion>
</AccordionGroup>

## Bulk actions

Use bulk actions when several selected issues can be handled the same way.
Atlios shows which issues were started and which ones need individual review.

<Note>
  Some issues cannot be fixed in bulk because they require a decision, a custom
  value, or manual review in Shopify.
</Note>

Bulk actions can exclude selected issues that are already verifying, resolved,
suppressed, inspect-only, manual-input only, or review-required.

For a focused walkthrough, see [Use bulk issue actions](/guides/use-bulk-issue-actions).