> ## Documentation Index
> Fetch the complete documentation index at: https://docs.atlios.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and credits

> Understand plans, credits, your free trial, and how usage is counted.

Atlios uses a plan for your overall limits and features, plus credits for the
work that runs AI, such as fixes and image generation. You manage all of this
from **Settings > Billing**.

<Info>
  Plan changes, the billing portal, and buying credits are available to the
  organization owner. Other members see these options as owner only.
</Info>

## Plans

Your plan sets how many products you can track, how many credits you get each
month, and which features are available. The billing page shows the available
plans side by side so you can compare them.

Every paid plan includes one store. You can connect more, and each extra store
is added to your monthly bill as a per-store add-on. The price per extra store
is shown on the billing page before you connect one.

From the billing page you can:

* **Start a free trial** when you are on the free plan.
* **Upgrade** to a higher plan or **downgrade** to a lower one.
* **Manage billing** to open the secure billing portal, where you can update
  your card and view invoices.
* **Reactivate** a subscription that was canceled or past due.

Your current plan shows a **Current plan** badge, and the page shows when your
subscription renews or, if you have canceled, when it ends.

## Free trial

New paid plans start with a free trial. During the trial:

* The sidebar shows how many days are left.
* The billing page shows a banner with the days remaining and confirms your card
  is not charged until the trial ends.

You can cancel any time before the trial ends. When the trial ends, your
subscription begins on the plan you chose.

<Note>
  A trial grants a smaller starter pool of credits than the plan's full monthly
  pool. Your first full monthly grant arrives when the trial ends and the
  subscription begins. The billing page always shows the number you actually
  have.
</Note>

## Credits

Credits pay for the work that uses AI. You spend credits when you apply AI
fixes, generate images, and approve changes the catalog agent prepares:

* **1 fix = 1 credit**
* **Image generation: 6 to 10 credits per image, by output size**
* **1 credit per change the agent stages for your approval**
* **Product video: 40 to 70 credits per clip, by clip length**

Product video is a premium feature. A short clip costs much more to make than an
image, so it uses a larger number of credits. The cost depends on the clip
length, is always shown before you start, and is only charged if the video is
created.

| Clip length | Credits to create | Credits to refine |
| ----------- | ----------------- | ----------------- |
| 4 seconds   | 40 credits        | 55 credits        |
| 6 seconds   | 55 credits        | 85 credits        |
| 8 seconds   | 70 credits        | 110 credits       |

Refining costs more than creating, because a refine makes a new video from the
old one and is billed for both the video it reads and the video it writes. The
exact cost is shown before you start, and nothing is charged if it fails. Your
previous video is kept, so undoing a refine is free.

Larger images cost more credits because they cost more to generate. The size is
set by the output dimensions on the image template, and the template editor
shows the exact cost before you save:

| Output size (longest side) | Credits per image |
| -------------------------- | ----------------- |
| Up to 1024 px              | 6 credits         |
| 1025 to 2048 px            | 8 credits         |
| Larger than 2048 px        | 10 credits        |

Each paid plan includes a pool of credits that refreshes each billing period.
During a trial the pool is a smaller one-time starter grant. The
billing page shows a large **remaining** number, how many credits you have used
of the included amount, and when the pool resets. A progress bar turns amber and
then red as you get close to using all of your included credits.

Inline credit indicators also appear near AI actions and on store views, so you
can see your balance before you start work that uses credits.

<Note>
  New organizations on the free plan get a one-time grant of welcome credits
  after their first scan finishes, so you can try applying fixes and generating
  images before choosing a paid plan. The grant is 25 credits, or 50 during the
  open beta. Welcome credits do not expire at the end of a period.

  The grant is one per person: it needs a verified email address, it is claimed
  once per person across all the organizations you create, and it stops once you
  have a paid subscription.
</Note>

### What is included, not charged

Finding problems never costs credits. Scans, checks, and audits that only
detect and flag issues are included in your plan. You are charged only when you
apply a fix or generate an image.

This includes the image subject-position audit, which looks at where the product
sits in each catalog image and flags shots whose subject is off from your
template's set position. The check itself is included: a subject-position read
costs Atlios roughly $0.0004 per image and is absorbed in your plan, so a
one-time sweep of a 5,000-image catalog is about $2 to Atlios and \$0 to you.
Credits apply only when you apply the "Apply template" fix to reposition a
flagged image, at the usual image-generation rate above.

## Buy more credits

If you need more credits than your plan includes, use **Buy credits** to
purchase a one-time pack. Choose a preset amount or enter your own, from $10 up
to $10,000. Credits cost \$0.04 each and never expire.

<Note>
  Credits are prepaid. AI work never bills you after the fact: a busy month
  cannot produce a surprise credit invoice, because you cannot spend credits you
  have not bought. Your recurring bill is your plan price plus any extra-store
  add-ons.
</Note>

## When you run out

If you run out of credits, Atlios tells you what to do based on your plan:

* On the free plan, you are prompted to choose a paid plan to unlock a monthly
  credit pool.
* On a paid plan, you buy a credit pack to keep going.

Work already running stops cleanly at a zero balance. Anything it had already
produced is kept for you to review, and nothing is charged past your balance.

Some features are only on paid plans. When you reach a feature that your plan
does not include, Atlios explains which plan unlocks it and links you to
billing.

## Usage this period

The billing page shows your usage against your plan limits:

* **Stores:** connected stores, and how many your base plan price covers. On a
  paid plan you can go past that number; the extra stores are billed as add-ons.
* **Products:** tracked products compared to your plan's limit.
* **Scans today:** scans run today compared to the daily limit per store.

A **Recent activity** section lists your latest credit activity, such as fixes,
image generation, your monthly credit grant, and any credit purchases.