> ## Documentation Index
> Fetch the complete documentation index at: https://docs.atlios.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Issues

> What issues are and how teams use them in Atlios.

An issue is a problem Atlios found in your catalog, in Google Merchant Center,
or on a live product page. Issues are the main review surface for catalog
quality work.

Instead of asking teams to inspect raw scan output, Atlios turns findings into
issues with context: what was found, where it was found, how important it is,
and what action may be available.

## What an issue includes

An issue usually answers:

* What needs attention.
* Which product, variant, image, or storefront page is affected.
* How severe the problem is.
* Whether a guided fix is available.
* Whether the issue has been suppressed for a valid exception.

## One issue per problem

When more than one source flags the same field on the same product, for example
your Shopify scan and [Google Merchant Center](/product/google-merchant-center),
Atlios shows it as a single issue with a badge for each source. It is counted
once across the inbox, the dashboards, and the agent, so your numbers reflect
real problems rather than duplicate detections.

## Where to review issues

Start at the [issue inbox](/product/issue-inbox), the store's front door for
quality work. It sits in the sidebar as Fix, carries a count of the open work,
and lets you filter, group, open, and act on issues. Your store home reads your
latest scan and links into the inbox already filtered to the highest-impact work.
The inbox starts with active issues so your team
can focus on current work.

## How to work through issues

Start with higher-[severity](/concepts/severity) issues, then move through
lower-severity ones. Some issues can be [fixed directly in Atlios](/guides/fix-product-issues). Others
require manual updates in Shopify followed by another scan.

For status definitions, see [Issue lifecycle](/concepts/issue-lifecycle).

## Issues are not always mistakes

Some issues represent store-specific exceptions. If your team intentionally
allows a condition for a product or store, use a
[suppression](/concepts/suppressions) rather than changing the catalog only
to satisfy a rule.
